For parents

Parent resources for the road ahead

Getting your child the right therapy can feel like a maze of referrals, insurance and waitlists. It doesn't have to. These guides point you to the most helpful pages on our site, and the questions below cover what Great Lakes Bay Region families ask us most.

Helpful topics

Start with the question on your mind

Each topic links to the page that answers it in full — no fluff, just the next step.

Answers

Frequently asked questions

The short answers below reflect how services generally work in our region. When in doubt, call us — we will walk you through your specific situation.

How do we get started with therapy?

Getting started usually begins with a physician referral or prescription. Tell us a little about your child through Get Started or call (989) 860-0846, and an onboarding specialist will walk you through the referral, verify your insurance, and match your child with a therapist at your preferred clinic.

Do we need a referral or a diagnosis first?

For many services a physician referral is needed, and Medicaid autism services route through your county community mental health office. ABA generally follows an autism diagnosis, but occupational therapy and speech therapy can often begin sooner while you wait on an evaluation. We help you sort out exactly what your situation needs.

How does insurance or Medicaid cover therapy in Michigan?

We work with Michigan Medicaid (through your county Community Mental Health office) and most major commercial plans, including Blue Cross Blue Shield of Michigan. We also contract with Bay-Arenac Behavioral Health, Saginaw County Community Mental Health, and Community Mental Health for Central Michigan. We verify your benefits for free before services begin — see our insurance page for the full walkthrough.

What ages do you serve?

Game Changer provides outpatient pediatric therapy for children, teens and young adults. Services and appropriate ages vary by therapy and by each child's needs, so reach out and we will help you understand what fits.

Can my child receive more than one therapy?

Yes. Many children benefit from a combination of ABA, occupational, speech and physical therapy. Our teams work under one roof and coordinate goals as one plan, so the therapies reinforce one another. See how our services work together.

Where are your clinics, and do you offer transportation?

We have five clinics across the Great Lakes Bay Region: Bay City (our flagship at 3727 Wilder Rd), Midland (1500 Commerce Dr), and three in Saginaw — Davenport Ave (3210 Davenport Ave), Shattuck Rd and Weiss. And yes — we run our own fleet of vehicles with 10 transportation drivers, offering pick-up and drop-off at all five clinics. Transportation at every clinic is based on availability, and where availability is limited we can offer alternate therapy start and end times to accommodate. See how transportation works, or call (989) 860-0846 to ask about your situation.

How do I contact Game Changer Therapy?

Call (989) 860-0846 or use the Get Started form and a real person from our team will reach out to guide you through referrals, insurance and next steps. You can also reach us through our contact page. Most services begin with a referral, so we do not book appointments online — we help you take the right first step.

Ready when you are

Still have questions? Let's talk.

Tell us a little about your child and one of our onboarding specialists will reach out to answer your questions and walk you through every next step.